BPO is a business to business form of trading. In this type of commerce the companies that provide BPO services and the one who hire BPO services both get the same privileges. A plan for establishing a company of BPO services benefits you unimaginably and immeasurably. The other businesses choose to resolve their business concerns and work as an external source in their internal matters. If you want to initiate BPO you must have CRM capabilities, multi-channel support, highly optimal, proficient in security and reliable. What are in your opinion should be the elementary components in BPO?